Customers will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via trackable method for peace of mind.
Sheakardel ships worldwide. All orders will leave our warehouse in 1-2 days excluding weekends and holidays from receiving order.
We are not responsible for lost or stolen packages or packages delayed in transit. If an incorrect shipping address is provided by customer, the order will be returned to Sheakardel and the cost of re-shipping the order will be covered by the customer. Please allow 3-5 business days for the refund to be processed.
Please also read our Return & Exchange Policy.
Thank you for understanding and please contact us at info(at)sheakardel.com, or complete our online form, if you have any concerns.