If you need to make an exchange or return, please email us at info(at)sheakardel.com.
Merchandise must be returned to our returns department within 14 days of the delivery date for a full refund.
Merchandise must be returned in its original condition with all tags attached. Garments that are returned with signs of being worn or delivered to our returns department outside the 14 day window will be sent back to the original address.
All sale or discounted items are also considered final sale.
Please note that customs fees and any taxes associated with your purchase are the responsibility of the customer.
We are not responsible for lost or stolen packages or packages delayed in transit. If an incorrect shipping address is provided by customer, the order will be returned to Sheakardel and the cost of re-shipping the order will be covered by the customer. Please allow 3-5 business days for the refund to be processed.
Please also read our Shipping & Delivery Policy.
Thank you for understanding and please contact us at firstname.lastname@example.org, or complete our online form, if you have any concerns.